We know that you care about how your personal information is used and we are committed to carefully and wisely use and share this information. This Notice describes our procedures for collecting and processing your personal information through sites, devices, products, services, physical outlets, online stores and Always-cheaper applications referencing this Notice.

What personal information does Amazon Europe collect about its customers?

We collect your personal information in order to offer you and continually improve our products and services.

You will find below the types of information we collect.

Information you give us

We collect and store all information you provide to us via Always-cheaper Services. You may choose not to provide us with certain information, but this decision may deprive you of the many Always-cheaper services we offer.

Information collected automatically

When you use the Always-cheaper Services, we automatically receive and record certain types of information such as information about your use, including your interaction with the content and services available through Always-cheaper Services. Like many other websites, we use "cookies" and other unique identifiers and obtain certain types of information when your browser or device accesses Always-cheaper services and other content posted on other websites. by Always-cheaper or on his behalf.

Information from other sources

We may also receive other information about you from different sources.

For what purposes does Always-cheaper treat my personal information?

We process your personal information to operate, provide and improve the Always-cheaper services we offer to our customers. These purposes include:

Order, delivery of products and provision of services.

We use your personal information for the purposes of registering and processing orders, delivering products, providing services, processing payments and communicating with you in connection with your orders, products, services and services. our promotional offers.

Provision, problem solving and improvement of Always-cheaper services.

We use your personal information to provide you with features, analyze performance, correct errors and improve the accessibility and efficiency of Always-cheaper Services.

Recommendations and customization.

We use your personal information to recommend features, products and services that may be of interest to you, identify your preferences, and personalize your experience with Always-cheaper Services.

Provision of voice services.

When you use voice services, we process your voice prompts and other personal information to respond to your inquiries, provide the requested services, and improve the Always-cheaper Services.

In some cases, we have a legal obligation to collect and process your personal information. For example, we collect information from third-party sellers relating to places of establishment and bank details with, among the purposes of this collection, to verify their identity.

Communicate with you.

We use your personal information to communicate with you about Always-cheaper services via different channels (eg phone, email, chat).


We use your personal information to present you with advertisements based on your interests related to features, products and services that may be of interest to you.

Fraud prevention and credit risk.

We treat your personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Always-cheaper.com and others. We may use valuation methods to assess and manage credit risks.

Purposes for which we collect your consent.

We may also be required to request your consent for the processing of your personal information for a specific purpose that we will tell you. When you consent to the processing of your personal information for this specific purpose, you may withdraw your consent at any time and we will cease any processing of your information for that purpose.

What about cookies?

In order for our systems to recognize your browser or device and provide you with Amazon Services, we use "cookies". For more information about cookies and how we use them, please refer to our Cookies Notice.

Does Always-cheaper share your personal information?

Information about our customers is an important part of our business and our job is not to market the personal information of our customers. We share this personal information only in the following cases and for the purposes described in this Notice, with Always-cheaper.com.

Transactions involving third parties

We provide services, products, applications or skills provided by third parties for use on or via the Always-cheaper Services. For example, you can order products from a third-party vendor from our retail websites. We also offer services or market product lines jointly with third party partners, such as co-branded credit cards. You can know when a third party is involved in your transactions and when we share information about these transactions with this third party.

Third party service providers

We use other companies or independent persons who provide certain services on our behalf. Here are some examples: the processing of product orders, the delivery of products, the provision of services, the sending of postal or electronic mail, the deletion of redundant information from our customer lists, the management of our customer files, the analysis of our databases, provision of marketing assistance, provision of search results and links (including paid links and listings), payment processing, content transmission, risk assessment credit and the provision of customer service. These third-party service providers have access to personal information necessary for the performance of their services and are not authorized to use them for other purposes. In addition, they are required to treat this personal information in accordance with this Notice and in accordance with the laws applicable to the protection of personal data.

Transfer of activities

As part of the development of our business, we may sell or acquire other activities or services. In such transactions, customer information is usually part of the transferred assets but remains subject to any pre-existing Privacy Notice (except, of course, otherwise agreed by the customer). In addition, in the unlikely event that Always- cheaper.com or a substantial portion of its assets are acquired, the customer information would of course also be transferred to the acquirer as part of the transferred assets.

Always-cheaper.com and third-party protection

We disclose the contents of accounts receivable and other personal information when we are legally obliged to do so or if such disclosure is necessary to enforce and enforce our Terms and Conditions and other agreements, or to protect the rights, property or safety of others. Always-cheaper or those users of Always-cheaper.com sites or other people. This includes exchanging information with other companies and organizations for the purpose of fraud protection and credit risk reduction.

Is my personal information protected?

We design our systems and devices with care for the security and protection of your personal information.

We protect the security of your personal information when it is transmitted using Secure Sockets Layer Software (SSL), which encrypts the information you enter before it is sent to us.

We comply with Payment Card Industry (PCI DSS) security standards when processing credit card data.

We maintain physical, electronic and security safeguards in connection with the collection, retention and disclosure of personal information of customers. Our security procedures may require you to ask for proof of your identity before you can share your personal information.

Our devices have security features to protect them from unauthorized access attempts or loss of information. You can control these features and configure them according to your needs.

It is important to protect yourself from unauthorized access to your password and your computers, devices and applications. If you share a computer, you must disconnect after each use.

What about third-party advertisers and links to other websites?

Always-cheaper Services may include third-party advertisements and links to other websites and apps. These third parties may collect information about you when you interact with their content, advertising and services. For more information about third-party advertising, including interest-based advertising for customers. To manage your advertising preferences, please visit the Advertising Preferences page.

What information can I access?

You have access to your information, including your name, address, payment options, account information, subscription, family settings and order history in the "Your Account" section of the website.

Which choices are offered to me?

Please contact our Customer Service for any questions or objections regarding the collection and processing of your personal information. Many Always-cheaper Services also offer you options for setting the usage of your information.

As mentioned above, you have the option of only providing certain information, but in this case you may not be able to use many Always-cheaper services.

You can add or update certain information on the pages listed in the "Information I can access" section. If you update information, we usually keep a copy of your initial information.

If you do not wish to receive e-mails or other communications from us, please change the Communication Preferences section of Your Account. If you do not want to receive notifications from us, please change the notification settings for the app or your device.

If you do not want to see ads based on your interests, simply notify them in the Advertising Preferences section of Your Account.

The Help section of the toolbar of most browsers and devices tells you how to refuse new "cookies" or receive a message from your browser indicating their receipt or how to disable all "cookies". Since "cookies" allow you to benefit from some essential features of Always-cheaper Services, we advise you to keep them active. For example, if you choose to block or refuse our cookies, you will not be able to add products to your order basket, finalize your order, or use Always-cheaper services that require the opening of an account. .

If you want to browse our websites anonymously, you can do this by logging out of your account and deactivating cookies on your browser.

When you consent to the processing of your personal information for a specific purpose, you may withdraw that consent at any time and we will terminate any processing of your information for that purpose.

You may also decide not to authorize the processing of certain other information by indicating it in the parameters of the website Always-cheaper.com in question (eg in the section "Manage your Content and Devices"), from the device or application. Most devices also allow their users to set device permissions (eg, disable / enable access to geolocation services, contacts). For most devices, these settings can be accessed from the device settings menu. If you have any questions about how to change authorizations on devices manufactured by third parties, we recommend that you contact your mobile service provider or the manufacturer of your device to the extent that the authorization settings may differ depending on the device. electronics.

Third-party sellers may add or update some of their information, update their account information by going to the "Seller Account Information" section, and setting up emails and other communications they receive from us. updating their Notification Preferences.

In application of the applicable law, you have a right of access, of modification, rectification and suppression of information concerning you. as well as the right to request the portability of this information. You will also have the opportunity to object to the processing of your personal information or to ask us to restrict the processing of your personal information in certain cases.

Are children allowed to use Always-cheaper Services?

Always-cheaper.com does not sell products that can be purchased by minors (people under 18). Products for children must be purchased by adults. If you are under 18, you can only use Always-cheaper Services with the participation of an adult or guardian.

How long do we keep your personal information?

We retain your personal information to enable you to use the Always-cheaper Services continuously, for a period of time necessary for the fulfillment of the relevant purposes under the conditions described in this Notice, for a period of time necessary to fulfill legal obligations such as tax or accounting obligations, or for any other duration that may have been communicated to you. For example, we keep your transaction history to allow you to view your previous orders (and order again if you wish) and your delivery addresses for these orders and to improve the relevance of products and content that we recommend.

Contacts, notices and reviews

If you have any questions regarding the protection of personal information by Amazon Europe or would like to contact one of our data controllers, please send us a detailed e-mail and we will try to find a solution. In addition, the data protection officer for the data controllers mentioned above can be contacted at the following address: eu-privacy@amazon.fr. You can file a complaint with our main supervisory authority, the National Commission for Data Protection in Luxembourg or with a local authority.

Our business is constantly evolving and this notice also changes. We invite you to check our website regularly for the latest changes. Unless otherwise stated, our Privacy Policy applies to the use of any information we have collected about you or your account. We deliver on our promises and we will never substantially change our policies and practices in a way that would reduce the protection of customer information collected in the past, without the consent of the relevant customers.

Examples of information collected

Information you provide when you use Always-cheaper Services

You provide us with information when you:

search for products or services;

place an order via Always-cheaper Services;

download, stream, view or use content on a device or via a service or application; download or use an application on a device;

enter information in "Your account" (you can have more than one account if you have registered by giving different e-mail addresses or different phone numbers) or "Your profile"

import your contacts;

configure your settings, allow access to your information on your device, or interact with it or any other Always-cheaper Service;

fill in the details of your third-party vendor account, your Developer account, or any other account that we make available to you to develop or offer software, products or services to Always-cheaper customers;

offer your products or services on or via the Always-cheaper Services;

contact us by phone, e-mail, or any other means;

complete a quiz, a support ticket or a ballot for a game;

download images, videos or any other files, or any other Always-cheaper Service;

create your Playlists, Favorites Lists, Wishlists, or Gift Lists;

participate in the "Always-cheaper Community"; Write or write comments online

set a reminder of your events; or

set up "Availability Alerts".

By these actions, you provide us with information that may be: your name, address and phone number, payment information, your age, your geographical location, the names, addresses and phone numbers of the recipients of the purchased products, the persons that you mention in your 1-Click settings (with their address and phone number), the email addresses of "Always-cheaper Friends" and other people, the content of comments and emails that you have sent to us, your personal description and photograph in the "Your Profile" section, images and videos stored as part of Always-cheaper Services, information and documents relating to identity and status, business and financial data, information about your credit history, VAT numbers, history files for your device and its configuration, including username and password Wi-Fi, if you choose to sync automatically with your other Always-cheaper devices.

Information collected automatically

Some examples of information that we collect and analyze:

the Internet Protocol (IP) address that connects your computer or other device to the Internet;

login data, e-mail addresses, and passwords;

information about your computer, your device, and your Internet connection, for example, device apps, browser type and version, browser plug-in categories and versions, operating system or setting time zones;

the location of your device or your computer;

information about your interactions with the content, such as content downloads, content streaming, and viewing details, including the duration and number of simultaneous streaming and downloads, network details for streaming, and download quality, including information about your internet service provider;

key indicators for devices such as device usage information, application usage, connectivity data, and any errors or malfunctions;

the key indicators for Always-cheaper services (eg the occurrence of technical errors, your interactions with service features and content, your settings preferences and information about your backups, the location of your device using an application, information about downloaded images and files (eg, files, dates, times and location of your images);

the history of your orders and use of content, which we sometimes associate with information from other customers in an anonymous form to create features such as "Our best sellers";

Complete URL routing to, via and from our website, including date and time, cookie numbers, products and / or content you have viewed or researched, page response times, download errors, information about page interactions ("scrolling" (scrolling on a page), clicks, mouse movements); and

the phone numbers used to call our customer service.

We may also use device identifiers, cookies, and other technology on devices, applications, and our web pages to collect browsing, usage, or other technical information for the purpose of fraud prevention.

Information from other sources

Here are some examples of information we receive from other sources:

up-to-date information from our carriers and other third parties on deliveries and addresses we use to update our databases, optimize the execution of your next orders and be able to communicate more easily;

information about accounts, purchases and payments, pageviews or any other information about your interactions with companies with which we jointly offer "co-branded" offers or to which we provide technical, logistical, payment services , advertising or other services;

information about your interactions with products and services offered by our affiliates;

search results and links, including paid search;

information about devices with an internet connection.

information from credit bureaus that we use to prevent or detect fraud and to provide certain credit and financial services to certain customers.

Information to which you have access

Some examples of information you can access via Always-cheaper services:

the status of your recent orders (including your subscriptions);

your complete order history;

your personal information (including your name, e-mail address and password, your communication preferences, your address book and 1-Click contact information);

information on payment terms (including credit card information, gift certificates and account balance);

your preferences on the information you wish to receive by e-mail (especially concerning "availability alerts", deliveries, newsletters ");

the recommendations and products you recently viewed from which the recommendations were made (including "Recommended for You" and "Improved Recommendations");

your shopping and gift lists (including "Your wish lists" and birth lists)

the parameters relating to your content, devices, services and any other parameter related to them;

Recently viewed content

the voice recordings associated with your account;

the "Your Profile" section (including your comments, personalized advice, reminders and personal profile);

Third-party sellers can access their accounts and other information and configure their communication preferences by updating their accounts.

developers participating in our Development Services Programs can access their accounts and other information and configure their communication preferences by updating their accounts.